Maximum Customer Service Series, 2015
Maximum Service is an interactive five-part program that will help you develop and implement and outstanding customer service program. Learn fresh ideas to differentiate your business, add value, and create profitable relationships with your customers. Topics include: Defining Customer Service Dealing with Difficult People Telephone Techniques for Great Service Customer Service in the Virtual World Implementing Your Customer Service Plan Tuesdays, May 12th, 19th, 26th, Jun 2nd & Jun 9th Materials and lunch provided Class size is limited. Reserve your seat by May 8th!
Date and Time
Friday May 8, 2015 Tuesday Jun 9, 2015
Tuesdays, May 12th, 19th, 26th, Jun 2nd & Jun 9th 11:00 am to 1:00 pm
Location
Upstairs at the Chamber, 111 Bull Street
Fees/Admission
$50/Chamber Member, includes lunch and materials each week
$75/Prospective Member, includes lunch and materials each week